Your Ideas for Customer Experience

We want to hear your ideas!

Customers are at the heart of everything we do, and we want to hear your ideas for improving the experience on transit!

What is one initiative that will really improve your day-to-day transit experience over the next five years?

We want you to submit your boldest and best ideas on transit information, technology, customer amenities, and facilities to make your experience even better now and for years to come.

Share your ideas on our Ideas Board between July 15 and Aug. 13, 2021. Video submissions on Twitter or Instagram using #mycustomeridea will have a chance to win a Monthly Pass on a Compass Card.

Your idea could make it into our next Customer Experience Action Plan – a five-year roadmap and a list of priority projects and initiatives focused on improving the customer experience.

We want to hear your ideas!

Customers are at the heart of everything we do, and we want to hear your ideas for improving the experience on transit!

What is one initiative that will really improve your day-to-day transit experience over the next five years?

We want you to submit your boldest and best ideas on transit information, technology, customer amenities, and facilities to make your experience even better now and for years to come.

Share your ideas on our Ideas Board between July 15 and Aug. 13, 2021. Video submissions on Twitter or Instagram using #mycustomeridea will have a chance to win a Monthly Pass on a Compass Card.

Your idea could make it into our next Customer Experience Action Plan – a five-year roadmap and a list of priority projects and initiatives focused on improving the customer experience.